FAQ's

Welcome to the Frequently Asked Question page on Manifest Design!

1. Shipping

Where all do you ship to? We ship all over India and the World. All order are sent via Blue Dart ( for India ) and DHL ( For all International orders )
Where are the orders shipped from? All orders are dispatched from our facility in Goa, India.
How long do shipments take to reach their destination? Orders within India take 2-6 working days (except remote areas). International Priority shipments take between 6-8 working days
How long does it take to process and ship an order? We dispatch all orders within 2-3 workings days of being received. We stay closed on Sundays and National Holidays, orders received on these days are dispatched on the next working day.
Shipping charges? Shipping throughout India is Free. For International orders, we charge a flat US $45 per shipments
Can 'in-transit' shipments be tracked? Yes, we offer 100% tracking on all shipments - Domestic and International. The tracking ID and shipper details are emailed to you once the order is shipped. In case you are unable to trace your shipment, contact us via email.

Do you accept returns? Yes, we do. Please review our Returns page for all the details.
How long do I have to make a return? Within 7 days of receiving the order.
What about refunds? Yes, we refund too. The returns page has that information on it as well.
Are return shipping costs credited? No they are not.

Do you accept PayPal? Yes, we accept PayPal. Simply select 'PayPal' on the checkout page and confirm the order.
How secure is paying on our site? We have integrated RazorPay, a 100% secure payment gateway to process our payments. View the security features list here.
Why was my card declined on your site? A few credit card issuing banks require your explicit approval before allowing International transactions, else they auto-reject the charges. Do check with your bank once if your card is declined on our site and re-try the transaction (We will automatically send you an email with a re-try link)
Why do I see a processing charge on my card statement? Some credit card issuing banks add a small processing charge on your credit card for International purchases. Please note that this charge is not from our side.

How do I measure my pieces?Click here.
What happens if the size of the Bracelet is wrong for me?Please contact us immediately.
How do I clean and care for my jewelry?Click here.
What is the Gold Tone, Silver Tone or Espresso finish? Our Gold Tone finish is Polished Brass and Silver Tone is Polished Aluminum. Espresso is the newest addition where the base is brass with a dark antique finish.
Why don't all the styles come in both Gold and Silver tone finish? Based on the design, some pieces get heavy if cast in Brass ( Gold Tone finish).
Are your pieces plated?All earrings are plated with either Gold or Silver. However, none of our larger pieces are plated.

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